Hello Wheels

Privacy Policy

Last Updated: 6/24/2026

At Hello Wheels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

1. Compliance with the DPDP Act

Our data collection and processing practices are designed to comply with India's Digital Personal Data Protection (DPDP) Act. We collect your personal data only for lawful purposes directly related to facilitating your vehicle purchase and loan application.

2. Information We Collect

  • Personal Information: Name, email address, phone number, and physical address.
  • Financial Information: Income details, employment status, PAN card details, and credit history required by our Banking Partners.
  • Usage Data: Information about how you navigate and interact with our platform.

3. Secure Handling of Financial Data

We employ industry-standard encryption protocols (SSL/TLS) to secure all data transmissions. Your highly sensitive financial data (such as PAN) is never stored permanently on our edge servers; it is securely routed to our Banking Partners via encrypted API endpoints.

4. Transparent Data Sharing

We do not sell your personal data to third-party marketers. Your data is shared strictly on a need-to-know basis:

  • With Dealers: Basic contact information is shared when you request a test drive or express interest in a specific vehicle.
  • With Banking Partners: Your financial profile and application documents are shared exclusively with the banks you choose to apply with, for the sole purpose of loan underwriting.